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Toyota Srbija forum > AVENSIS - Samo za odrasle
Kvar automatskog mjenjača i iskustva

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PorukaPoslao: Sre Sep 26, 2012 3:33 pm    Naslov: Kvar automatskog mjenjača i iskustva Odgovoriti sa citatom

Nadam se da admin neće obrisati ovaj post jer ne vrijeđa nikoga i iznosim svoja istinita iskustva u vezi Avensisa. Ko misli da lažem neka me slobodno tuži. Imao sam neprijatno iskustvo sa održavanjem i servisom, a ne sa Tojotom, vozilom koje najviše cijenim i koje smatram samurajem u automobilskoj industriji.

Ako admin ne obriše ovo, napisaću ostale informacije za par dana, da se ne bi džaba mučio.

Pozdrav
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PorukaPoslao: Čet Sep 27, 2012 8:05 am    Naslov: Odgovoriti sa citatom

Zašto bih obrisao Vaš post ?!

Naravno da svako može da iznosi svoja iskustva sa Toyota automobilima ili servisom. Naravno, mora se poštovati Pravilnik foruma.

Jedva da čekam da čujem vaše neprijatno iskusto sa servisom, kako bismo pomogli u rešavanju "problema".

Verujte mi Toyota na one koji otkriju njene mane, gleda kao da su otkrili najveće blago.
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Odlično:

Vlasnik sam Toyota Avensis 2006. Benzinac 2.0. automatski mjenjač.
Automobil je redovno servisiran u ovlaštenom servisu za šta postoji uredno ovjerena servisna knjižica. Avensis 2.0 D 4 SD SOL A/T 4.4.2006. year AZT250L-AEPGHW SB1BJ56L30Eo67591

Zašto se osjećam izdanim od Tojote:

1.POMOĆ NA PUTU JE LAŽ
Zato što sam nazvao Toyota "Pomoć na putu" u subotu u 14:30 iz Beograda(pored Gazele) i tražio pomoć jer mi curi ulje iz automatskog mjenjača(160 000 km). Rekli su mi da ne rade vikendom, te da pričekam ponedeljak! Do tog trenutka sam mislio da je to pomoć 24 časa. Šta bi tek bilo da sam bio na nekoj planini.

2. NEMA HITNOG SERVISA
U ponedeljak ujutro sam nalazim šlep službu i odvozim Avensis u Auto Mag(OVLAŠTENI TOYOTA) servis (Partizanske avijacije). Automobil sa stranim tablicama(hitan slučaj) stavljaju u red sa vozilima koja su došla ne redovni servis. Nazvao sam oko 16 časova da pitam odgovorili su mi da ja ne zovem već da će oni da zovu mene. Utorak, srijeda niko nije zvao. U četvrtak u 16 časova, zove neki gospodin Brkić i kaže da su skinuli plastični poklopac na dnu motora i ustanovili da curi ulje iz automatskog mjenjača. Aleluja. Tražili su da platim nekih 9 radnih sati (oko 300 evra) kako bi dali dijagnozu, a o popravci da razgovaramo drugi put.

3. TOJOTIN SERVIS NE ZNA DA POPRAVI
Pitao sam kako da popravimo mjenjač i gospodin iz servisa MAG je rekao da oni ne znaju da poprave mjenjač, već da možemo da naručimo novi i zamijenimo. Na pitanje koliko košta novi, dobio sam odgovor - od 6 do 7 hiljada evra, bez ruku. Pitao sam da li mogu da mi preporuče neki servis automatskih mjenjača u Beogradu, nisu znali da mi daju kontakt.

4. DEJAN SA MIRJEVA POPRAVIO AVENSIS, TOJOTIN SERVIS NE ZNA
U petak(6 dana poslije kvara) opet odlazim svojim šlepom po Avensis u MAG servis, koji je za 4 dana uspio da skine plastiku sa donjeg dijela motora. Odlazim po preporuci na Mirijevo kod Dejana koji popravlja automatske mjenjače. Dijelove smo čekali od Tojote 4 dana, a za jedan dan je Dejan popravio automatski mjenjač Avensisa i naplatio to sve 600 evra(uključujući dijelove) i dao mi garanciju 100 000 km.

5. UZROK KVARA MJENJAČA NA AVENSISU POSLIJE 160 000 KM
je bio taj što najvjerovatnije, filter ulja automatskog mjenjača nikada nije bio zamijenjen! IAKO JE VOZILO BILO NA SVIM REDOVNIM SERVISIMA

Napisao sam pismo žalbe lokalnim dilerima Tojote - Beograd i Banjaluka i niko nije odgovorio 8 mjeseci. Tek poslije kada sam se žalio (i nastavljam da se žalim) Tojoti Evropa, dobio sam pismo izvinjenja iz Tojote Srbija.

Poslije svega ovog nemam više povjerenja u Tojotinu podršku, iako i dalje smatram da je to najbolja automobilska marka na svijetu. Ako bih živio u uređenijim zemljama, nastavio bih sa Tojotom, a sada sam prešao na drugu marku vozila, koja u našim krajevima ima mnoogo bolju podršku na putu i servisu.
razočarani tojotaš



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